Privacy Policy

Last updated: April 16, 2026

Fortress Gold Inc. DBA Sqoot ("Sqoot Pure," "we," "us," or "our") operates the website getsqoot.com and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our platform.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, date of birth, and government-issued identification for KYC (Know Your Customer) verification.
• Financial Information: When you connect a bank account through Plaid, we may receive certain account and financial information authorized by you and necessary to provide payment processing, account verification, fraud prevention, and related services. The specific data shared depends on the Plaid products and permissions involved. We do not store your bank login credentials.
• Transaction Data: Records of gold purchases, gifts, and redemptions made through the platform.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.
• Communication Data: Emails, support inquiries, and newsletter subscriptions.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill gold transactions on the platform.
• Verify your identity in compliance with applicable KYC and anti-money laundering (AML) regulations.
• Maintain your account and provide customer support.
• Send transactional emails, platform updates, and marketing communications (with your consent).
• Improve our website, platform, and services.
• Comply with legal obligations and regulatory requirements.

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist with payment processing (Plaid), identity verification, vault custody, and infrastructure hosting (AWS, Cloudflare).
• Regulatory Authorities: As required by law, including compliance with AML, tax reporting, and other regulatory obligations.
• Business Partners: Vault custodians and gold supply partners who need transaction details to fulfill your orders.

4. Data Security

We implement security controls appropriate to our current stage and risk profile to protect your information, including AES-256 encryption for data at rest, TLS encryption for data in transit, and field-level encryption for sensitive personal data. Access to personal information is restricted to authorized personnel only.

5. Data Retention

Payment, compliance, and KYC records are retained for the legally required period under applicable financial regulations. Plaid-linked financial data is retained only as needed for payment processing, fraud and risk review, reconciliation, and legal obligations. Non-required data is deleted within 30 days of a deletion request. We may retain certain information after account closure as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of your data in a portable format.
• Object to certain types of data processing.

To exercise these rights, contact us at compliance@sqoot.us.

7. Cookies

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookie preferences through your browser settings. We use Cloudflare analytics for performance monitoring.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. SMS and Text Messaging

By providing your phone number during account registration, through our website contact forms, or through our live chat, you consent to receive text messages from Sqoot Pure related to your account, including order confirmations, shipping notifications, KYC verification updates, payment receipts, and customer support responses.

• Message and data rates may apply. Message frequency varies based on your account activity.
• You can opt out at any time by replying STOP to any message.
• For help, reply HELP to any message or contact us at +1 (254) 455-5959, +1 (920) 776-6863, or through our contact form.
• We do not share your phone number with third parties for marketing purposes.
• Carriers are not liable for delayed or undelivered messages.

By consenting to receive text messages, you confirm that you are the owner or authorized user of the phone number provided. Your consent is not a condition of purchase.

12. Plaid Integration

We use Plaid Inc. to connect your bank account for ACH funding. When you connect your bank through Plaid, your credentials are transmitted directly to Plaid and not stored by Sqoot Pure. Plaid's use of your data is governed by the Plaid End User Privacy Policy. We receive only the account and routing information necessary to process ACH transactions.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through our contact form on getsqoot.com.

Fortress Gold Inc. DBA Sqoot
Website: getsqoot.com